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Patient Service Specialist - Medical Front Office

Company: Baylor Scott & White Institute for Rehabilitation
Location: Frisco
Posted on: September 15, 2023

Job Description:

Baylor Scott -& White Institute for Rehabilitation
Frisco (Day Neuro), TX -

Patient Service Specialist (PSS)
Full Time / Monday-Friday
-Clinic Hours: 8:00am - 5:00pm

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

Select Medical/Baylor Scott & White Institute for Rehabilitation complies with state and federal wage and hour laws. - Compensation depends upon candidate's years of experience and internal equity. This is an entry level position, starting pay is $18.00 an hour based off of experience.


  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits

    Minimum Qualifications

    • High School Diploma or equivalent required

      Preferred Experience

      • Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
      • One to two years medical billing and administrative experience preferred.
      • Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
      • Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

        Additional Data

        Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Keywords: Baylor Scott & White Institute for Rehabilitation, Frisco , Patient Service Specialist - Medical Front Office, Administration, Clerical , Frisco, Texas

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