Community Director

Company: Lurin Management Services LLC
Location: Dallas
Posted on: May 1, 2025

Job Description:

Description:Job Overview:The Community Director is responsible for overseeing the day-to-day financial, administrative, sales, marketing, and maintenance operations of the community while ensuring company standards are achieved. This role requires a strong commitment to customer service, effective team leadership, and operational excellence. The Community Director is expected to foster a professional atmosphere, uphold Steward + Helm's values, and ensure the community's success.Key Responsibilities:Leadership and Team Management

• Recruit, hire, train, mentor, and supervise onsite staff to achieve property goals and performance standards.
• Conduct training, coaching, and performance reviews, including disciplinary actions as needed.
• Foster an atmosphere of teamwork, enthusiasm, and professionalism among staff.Property Operations
  • Prioritize and oversee daily activities, including leasing, marketing, make-ready processes, maintenance, and construction projects.
  • Conduct property inspections with maintenance staff to identify and address safety hazards and maintenance needs.
  • Ensure all maintenance tasks, including preventive maintenance, are completed on schedule.
  • Supervise and approve work performed by contractors.Financial Management
    • Develop and monitor operating budgets, maintaining a budget control log.
    • Maximize Net Operating Income (NOI) through effective cost control and revenue optimization.
    • Collect specified rents and fees, pursue delinquent balances, and process evictions per company policy.
    • Review financial statements and prepare variance and occupancy reports.Marketing and Leasing
      • Develop and implement monthly marketing plans to achieve budgeted occupancy levels.
      • Create resident retention, marketing, and advertising programs.
      • Show and lease apartments, ensuring all necessary applications and documents are completed accurately.Resident Relations
        • Address resident concerns, including neighbor disputes, renewals, and maintenance issues, fostering positive relationships.
        • Cultivate a high level of customer satisfaction and retention through excellent service and responsiveness.Compliance and Record Keeping
          • Ensure adherence to Fair Housing Act and company policies.
          • Maintain accurate and organized records in property management software (e.g., OneSite).
          • Process invoices and ensure timely submission to corporate.The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.Requirements:Qualifications
            • Bachelor's degree in a related field (preferred) or equivalent experience.
            • Minimum of 3-5 years of prior property management experience.
            • Certified Apartment Manager (CAM) certification (preferred).
            • Proficiency in property management software, such as OneSite.Competencies:
              • Positive, motivating, and team-oriented attitude.
              • Ability to thrive in a fast-paced, competitive environment.
              • Strong organizational and prioritization abilities.
              • High degree of professionalism and confidentiality.
              • Excellent communication and listening skills.
              • Commitment to fostering a strong customer service culture.
                
                
                
                
                
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Keywords: Lurin Management Services LLC, Frisco , Community Director, Executive , Dallas, Texas