Housekeeping Room Attendant

Company: Atrium Hospitality
Location: Frisco
Posted on: September 15, 2023

Job Description:

Hotel:
Frisco Embassy Suites

Housekeeping Room Attendant

Full time

Primary Purpose:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:

• Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:
• Removal of all used and unused linen/terry from room
• Disinfect all high touch surfaces and unused amenities
• Clean bathrooms
• Clean glass and mirrors, dust and polish furniture and equipment
• Replace burned out light bulbs
• Remake beds with clean linens
• Replenish supplies such as drinking glasses, writing supplies and bathroom supplies
• Empty wastebaskets and transport other trash and waste to disposal areas
• Clean rugs, carpets upholstered furniture and draperies;
• Ensure usage of approved cleaning chemicals;
• Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;
• Maintain cleanliness and organization in all work areas;
• Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required;
• Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen;
• Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order;
• Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;
• May be required to train newly hired associates and support on-going performance development;
• Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable;
• Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;
• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
• Any and all other work as required to complete the primary purpose of the position.
  
  Preferred Prior Experience:
  
  Previous hotel housekeeping or other applicable cleaning experience
  
  Prior customer service experience
  
  Preferred Education:
  
  High school diploma or equivalent
  
  Physical:
  
  Able to lift a minimum of 50lbs occasionally and 20lbs regularly
  
  Able to bend and squat repeatedly
  
  Able to walk and stand for duration of scheduled shift
  
  Other:
  
  Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays
  
  Pago por hora: $17.20
  
  El asociado de limpieza tendr la tarea de los siguientes deberes, responsabilidades y asignaciones:
  
  Limpie y mantenga las habitaciones de huspedes del hotel, las reas pblicas y la lavandera dentro del hotel segn los protocolos establecidos, que incluyen, entre otros
  
  Retiro de todas las sbanas/toallas usadas y sin usar de la habitacin Desinfecte todas las superficies de alto contacto y las comodidades no utilizadas baos limpios Limpiar vidrios y espejos, desempolvar y pulir muebles y equipos.
  
  Reemplace las bombillas quemadas Rehacer las camas con sbanas limpias Reponer suministros como vasos, artculos de escritura y artculos de bao. Vace los cestos de basura y transporte otra basura y desechos a las reas de eliminacin.
  
  Limpiar alfombras, alfombras, muebles tapizados y cortinas;
  
  Garantizar el uso de productos qumicos de limpieza aprobados;
  
  Operar, almacenar y mantener los armarios de almacenamiento y los carritos de los encargados de la habitacin para incluir artculos como ropa de cama, toallas, artculos de tocador y productos de limpieza;
  
  Mantener la limpieza y organizacin en todas las reas de trabajo;
  
  Examinar y clasificar los artculos para lavar segn el color, la tela, el contenido de suciedad y la tcnica de limpieza requerida;
  
  Use equipo de lavado y las cantidades correctas de productos qumicos adecuados para limpiar y planchar la ropa de forma segura y completa;
  
  Haga rondas por los pasillos en cada turno para asegurarse de que las reas pblicas estn desinfectadas, limpias y ordenadas, teniendo cuidado de quitar o reemplazar cualquier cosa que est fuera de servicio;
  
  Mantener los estndares departamentales de calidad del trabajo y tiempo medidos por las mtricas de satisfaccin del cliente de la marca y las pautas laborales de Atrium;
  
  Puede ser necesario para capacitar a los asociados recin contratados y apoyar el desarrollo continuo del desempeo;
  
  Realice trabajos en un programa programado de limpieza profunda y mantenimiento preventivo para todas las reas del hotel segn lo asignado. Usar equipos elctricos cuando corresponda;
  
  Observe las precauciones requeridas para proteger la propiedad del hotel y de los huspedes, informe daos, robos y artculos encontrados al supervisor; Siga todas las polticas y procedimientos de seguridad y proteccin de la empresa, informe problemas de equipos y problemas de mantenimiento, accidentes, lesiones y peligros de seguridad, o condiciones de trabajo inseguras al liderazgo;
  
  Cualquier y todo otro trabajo segn sea necesario para completar el propsito principal del puesto.
  
  Experiencia previa preferida:
  
  Experiencia previa en limpieza de hoteles u otra experiencia de limpieza aplicable Experiencia previa en atencin al cliente
  
  Fsico:
  
  Capaz de levantar un mnimo de 50 lb ocasionalmente y 20 lb regularmente Capaz de agacharse y ponerse en cuclillas repetidamente
  
  Capaz de caminar y estar de pie durante la duracin del turno programado
  
  Otro:
  
  Flexible para trabajar en turnos diurnos, temprano en la maana, tardes, noches, fines de semana y feriados
  
  When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
  
  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits
    
    Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
    
    Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    
    Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    
    Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohbe la discriminacin y el acoso de cualquier tipo sin distincin de raza, color, religin, edad, sexo, origen nacional, estado de discapacidad, gentica, estado de veterano protegido, orientacin sexual, gnero de identidad o expresin, o cualquier otra caracterstica protegida por las leyes federales, estatales o locales. Esta poltica se aplica a todos los trminos y condiciones de empleo, incluido el reclutamiento, la contratacin, la colocacin, la promocin, la terminacin, el despido, el retiro, la transferencia, las licencias, la compensacin y la capacitacin.
    
    Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Keywords: Atrium Hospitality, Frisco , Housekeeping Room Attendant, Hospitality & Tourism , Frisco, Texas