Engineer 4, Excellence in Operations
Company: Comcast
Location: Plano
Posted on: April 1, 2026
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Job Description:
Comcast Business offers a suite of Connectivity, Communications,
Networking, Cybersecurity, Wireless, and Managed Solutions to help
global organizations of all sizes prepare for what’s next. Powered
by the nation’s largest Gig-speed broadband network and backed by
24/7 customer support, Comcast Business is the nation’s largest
technology provider to small businesses and one of the leading
service providers to the Enterprise market. Comcast Business has
been consistently recognized by industry analysts and associations
as a leader and innovator, and one of the fastest growing providers
of Ethernet services. Job Summary High level customer-facing
engineering support focused on Day 2 Service Assurance Support Job
Description Work Schedule: Must be flexible to work morning,
mid-day, overnight shifts, and weekends as business needs require.
Core Responsibilities Hands-on SDWAN/IP
router/switch/firewall/telephony customer premises equipment
Design, configure and deploy LAN and WAN network connections,
hardware, software and communication links and services. Optimize
the network and systems services and troubleshoot any network
performance issues. Responsible for the service provision and
monitoring of the network infrastructure to company standards.
Works directly with customers to troubleshoot and resolve network
issues Is a technical point of contact for other internal engineers
Consistent exercise of independent judgment and discretion in
matters of significance. Regular, consistent and punctual
attendance. Must be able to work nights and weekends, variable
schedule(s) and overtime as necessary. Other duties and
responsibilities as assigned. Required Skills: Specific knowledge
and 5 to 8 years’ experience with Fortinet product line, primarily,
but also Cisco and Nokia routers Strong knowledge of
internetworking designs and their applications and routing Solid
knowledge of Layer 2 and Layer 3 internetworking technologies 5 to
8 years’ experience with protocols Extensive Firewall experience
Certifications such as ( Fortinet Professional - required ,
Fortinet Expert - preferred, CCNA, CCNP, CCIE) Employees at all
levels are expected to: Understand our Operating Principles; make
them the guidelines for how you do your job. Own the customer
experience - think and act in ways that put our customers first,
give them seamless digital options at every touchpoint, and make
them promoters of our products and services. Know your stuff - be
enthusiastic learners, users and advocates of our game-changing
technology, products and services, especially our digital tools and
experiences. Win as a team - make big things happen by working
together and being open to new ideas. Be an active part of the Net
Promoter System - a way of working that brings more employee and
customer feedback into the company - by joining huddles, making
call backs and helping us elevate opportunities to do better for
our customers. Drive results and growth. Support a culture of
inclusion in how you work and lead. Do what's right for each other,
our customers, investors and our communities. Disclaimer: This
information has been designed to indicate the general nature and
level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications. Skills Fortinet
FortiGate Firewall, Networks, Software-Defined Networking Wide Area
Network (SD-WAN) Compensation This job can be performed in Colorado
with a Pay Range of $90,784.82 - $149,794.95 Comcast intends to
offer the selected candidate base pay within this range, dependent
on job-related, non-discriminatory factors such as experience. The
application window is 30 days from the date job is posted, unless
the number of applicants requires it to close sooner or later. Base
pay is one part of the Total Rewards that Comcast provides to
compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits to
eligible employees. We believe that benefits should connect you to
the support you need when it matters most, and should help you care
for those who matter most. That’s why we provide an array of
options, expert guidance and always-on tools, that are personalized
to meet the needs of your reality – to help support you physically,
financially and emotionally through the big milestones and in your
everyday life. Please visit the compensation and benefits summary
on our careers site for more details. Education Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may
consider applicants who hold some combination of coursework and
experience, or who have extensive related professional experience.
Certifications (if applicable) Relevant Work Experience 7-10 Years
Comcast is an equal opportunity workplace. We will consider all
qualified applicants for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, veteran status, genetic information, or any
other basis protected by applicable law.
Keywords: Comcast, Frisco , Engineer 4, Excellence in Operations, IT / Software / Systems , Plano, Texas
