Operations Manager
Company: Auto Driveaway Transport Logistics
Location: Plano
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: Auto Driveaway, one
of the largest professional driveaway companies in the US, is
seeking an energetic, safety-focused Operations Manager to execute
dispatch operations at our Dallas, TX location. Auto Driveaway is a
leading national provider of professional vehicle relocation
services. Auto Driveaway primarily serves large corporate fleets,
fleet management companies, upfitters, dealerships and vehicle and
truck OEMs with fast, safe and reliable door-to-door driveaway
service nationwide. Services include fleet shipping and fleet
management services; single vehicle "door-to-door driveaway"
shipping; short-term and reconditioning services across all asset
types. We accomplish this with personalized customer experience, an
unwavering commitment to safety, and a national network of
professional drivers, helping to ensure quality, accountability,
and reliability on every trip. Essential Duties and
Responsibilities: Motivates a staff of professional drivers and
office personnel. Evaluates condition of incoming and departing
vehicles to identify all defects and request approval for
recommended services. (Auto Detail, Preventative Maintenance and
Body Repair) Track and Manage all active vehicle services through
Cloud Based ERP system. Manage, Maintain and establish
relationships with vehicle service providers to maintain the
highest quality outcomes for services performed on client vehicles.
Complete title and registration services at DMV locations on behalf
of Auto Driveaway and our clients. Evaluates incoming pickup and
delivery requests and determines driver assignments. Analyzes
client orders and available drivers, plan and execute within client
needs and expectations. Maintains 100% updates of internal systems,
ensuring customer communication. Evaluates problematic conditions
affecting service level and reacts accordingly to resolve issues.
Communicates with personnel or customers as to estimate time of
delivery or pickup. Coordinates delivery times to ensure customer
satisfaction. Monitors and equalizes assignments to ensure maximum
efficiency of pick-up and delivery assets to staff. Monitors and
ensures performance of internal system that supports the dispatch
function. Analyzes reports on a daily basis and identifies areas of
improved efficiency. Implement driver assignments based on
workforce availability scheduling parameters, ensures open issues
for customer service are researched and resolved. Develop action
plans with drivers to reduce service failures. Develop action plans
to correct deficiencies in service levels. Communicates with
regional manager in formulating driver efficiency and work
schedules. Ensures compliance with all FMCSR, State and Local
regulations regarding dispatch operations and communication.
Assists with development of emergency contingency plans. Ensures
all services are performed to client expectations. Ensures drivers
maintain and submit receipts for all services performed. Supports
corporate goals and objectives. Ensures all drivers are directed
and managed within corporate personnel policies and procedures.
Ensures proper security of company and customer assets. The
incumbent of this position is expected to perform all other related
duties as assigned. Safely operate Company and Client vehicles as
needed. Requirements: This position requires the ability to
multi-task, establish priorities, complete assignments thoroughly
and accurately, communicate effectively across company divisions
and departments, as well as read and comprehend information. Must
have strong management, human relations and communication skills.
Ideal candidate will possess a strong logistic skill set. An
understanding of customer service delivery techniques and
problem-solving methods. Must be able to travel 2-3 times a year
for meetings. Auto Driveaway maintains a smoke-free work
environment in accordance with company policy and applicable law.
Auto Driveaway participates in E-Verify to confirm employment
eligibility. Requirements:
Keywords: Auto Driveaway Transport Logistics, Frisco , Operations Manager, Logistics, Transportation & Drivers , Plano, Texas
