Senior Technical Implementation Consultant

Company: Fiserv
Location: Frisco
Posted on: September 15, 2023

Job Description:

Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleSenior Technical Implementation Consultant

What does a Senior Technical Implementation Consultant do at Fiserv:You'll play a crucial role in providing technical guidance, subject matter expertise, and recommendations to clients during the deployment of Fiserv Deposit Liquidity products. As part of our team, you'll work closely with clients and internal stakeholders, ensuring the delivery and implementation of our solutions.
What You Will Do:

• Gather and understand client technical requirements for implementation projects.
• Collaborate with the project team on functional components, including product development, configuration, and testing.
• Demonstrate a strong understanding of banking and deposit operations.
• Assist in conducting technical impact analysis of customer-specific configurations.
• Document technical requirements in Technical Requirement Definition and High-Level Design/Process documents.
• Utilize SQL, Java/.Net, and PowerShell scripting languages effectively.
• Leverage experience with Application Programming Interfaces (APIs) and Single Sign-On (SSO).
• Demonstrate high-level database competencies, troubleshooting skills, and an understanding of architecture.
• Analyze datasets, draw conclusions, and support testing initiatives.
• Direct and instruct software deployments involving datacenter teams in hosted or ASP environments.
• Select, document, and test file transmission protocols.
• Support customer testing activities, including QA, business validation, and other testing duties.
• Manage version control of documents and ensure effective organization and updates.
• Provide post-implementation client support, addressing client issues proactively.
• Resolve production processing issues in hosted and on-premise environments.
• Collaborate with Product and Development teams for product integration.
• Perform additional duties as required.What You Will Need To Have:
  • Ability to understand technical requirements and bridge the gap to business needs.
  • Experience discussing and analyzing technical topics with both technical and non-technical personnel.
  • Proven track record of identifying and implementing efficient and scalable solutions.
  • Capability to bring clarity to ambiguous situations and less defined details.
  • Strong adherence to project implementation procedures and processes.
  • Effective multitasking and prioritization skills.
  • Excellent collaboration with diverse internal and external stakeholders.
  • Comfortable working in a fast-paced, high-energy environment.
  • Self-motivated and able to show initiative with minimal supervision.
  • Willingness to cross-train others and share expertise.
  • Responsive and proactive communication skills, both verbal and written.
  • Proficient in summarizing and documenting issues, projects, protocols, and processes.
  • Familiarity with working with sensitive data and controls.
  • Comfortable with ITIL processes and terminology.What Would Be Great To Have:
    • Bachelor's degree in Information Technology, Computer Science, or related field.
    • 5+ years of experience in business technology-related projects in an enterprise environment.
    • Experience in Retail Banking/Deposit Operations is a plus.
    • Background in technical analysis and software deployments within a financial/banking environment.
    • Strong experience with implementing software solutions in a hosted environment.
    • Demonstrated ability to document complex step-by-step processes for installation, testing, and deployment.
    • Proficiency in software automation and scheduling tools like AutoSys and Control-M.
    • Strong Excel and SQL skills.
    • Knowledge of data encryption concepts and PGP encryption.
    • Understanding of database structures and the ability to write and execute SQL queries.
    • Experience with Windows Server and SQL Server environments.
    • Familiarity with Windows batch, PowerShell script development, compression, and transmission protocols.
    • Experience managing large-scale projects with multiple moving parts.
    • Knowledge of change management practices.
    • Experience with matrix management of cross-functional processes and teams.Travel Required: Up to 20%.
      This role is not eligible to be performed in Colorado, California, New York or Washington.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank you for considering employment with Fiserv.-- Please:
      • Apply using your legal name
      • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).What you should know about us:Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE--- 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.Our commitment to Diversity and Inclusion:Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.--We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address.--We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center.

Keywords: Fiserv, Frisco , Senior Technical Implementation Consultant, Professions , Frisco, Texas