Sr. Business Analyst - Customer & Finance

Company: Ruiz Foods
Location: Frisco
Posted on: September 19, 2023

Job Description:

Job Details
Description

Compensation: $120k - $140k/year (DOE)

Schedule: Onsite Mon-Thurs, Remote Friday

Responsibilities:

Maintain a broad, enterprise-wide view of the business with an appreciation for strategy, processes, capabilities, enabling technologies, and governance processes to recommend business process re-engineering to senior management and end-to-end process owners and other key stakeholders in the end-to-end process
Understand Ruiz Foods enterprise business strategies by studying business processes and current system capabilities
Assimilate and correlate disconnected information and articulate their collective relevance to the organization in a way that can be succinctly communicated to others
Recognize structural issues within the organization, functional interdependencies and cross functional redundancies
Perform periodic reviews and analyses of current processes using operational metrics and reports
Prepare technical reports by collecting, analyzing and summarizing information and trends
Construct current, future, and visionary state process flow charts
Recommend systems improvements to further business process efficiency or increase internal controls by designing the needed system modifications and creating or modifying related policies/procedures and training
Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for further improvement
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Understand and communicate the financial and operational impact of any recommended changes through formal cost/benefit analyses and documentation of the business case
Manage new systems implementations or existing systems modification projects through experience and judgment
Define project requirements by identifying project milestones and phases
Define and form the project team
Establish the project budget
Monitor project progress by tracking activities, timely resolving problems, publishing periodic progress reports, and recommending corrective actions when the project is off schedule or budget
Contribute to the team effort by accomplishing related results as needed
Devise, define and manage business requirements for new systems implementations or modifications to existing systems by conducting formal needs assessments and tracking
Extract requirements for business processes from discussions and walkthroughs with current users and from related policies/procedures
Based on the technical vision for the end-to-end process, anticipate requirements that may be needed in the future or that may not have been considered by the business
Make recommendations to the business process owner(s) to constrain requirements which are essential to the systems success and core business needs; disposition requirements which are based only on personal preferences, support outdated processes, or other non-essential needs; when necessary analyze and make recommendations regarding tradeoffs between usability and performance needs
Organize requirements from disparate sources into related categories so they may be effectively managed and communicated
Translate business requirements into technical requirements which match strategic business objectives with practical technical solutions
Assist in conducting research on software products to justify recommendations and to support purchasing efforts.
Protect the needs of the business by verifying functionality, accuracy, and completeness of the requirements against the original initiating documents at regular intervals in the systems development life cycle (SDLC)
Verify the business requirements through analysis, testing, demonstrations, and inspections; implementations that do not advance business objectives should be modified or rejected
Evaluate alternate proposed solutions and recommend a course of action based on this evaluation
For all new systems implementations or modifications to existing systems, design master data requirements to ensure that the data works as intended with the configuration to meet business requirements
Ensure master data design is aligned with the technology vision for the business process
Ensure any changes to existing master data do not have unintended negative consequences on other business processes or reporting tools
Ensure the use of new master data performs with the configuration as intended and does not have unintended negative consequences
Ensure all affected master data is accurate at the time of deployment
Ensure that the deployment plan includes a process to ensure the ongoing accuracy of the master data after the formal deployment period is completed
Manage the system configuration for all new system implementations or modifications to existing systems
Work independently and with the IT Applications group to identify the configuration changes required for the proposed solution
Track and document all configuration changes, including their intended purpose
Implement the configuration changes into the user testing environment
Ensure the 'gold' configuration environment is kept up to date with all approved configuration changes
Monitor the deployment of the configuration changes into the production environment to ensure accuracy
Ensure that all new systems implementations or existing system modifications are robustly tested
Ensure an appropriate level of testing by the IT Applications group
Coordinate an appropriate testing environment
Conduct functional/unit testing to ensure that any proposed systems or solutions meet the agreed upon requirements
Conduct initial end-to-end testing to ensure the proposed solution does not create unintended negative consequences to other parts of the end-to-end process or other end-to-end processes
Ensure the user acceptance testing plans are appropriately designed, fully executed, and appropriately documented before the solution is recommended for implementation
Manage the deployment process for new systems implementations or modifications to existing systems
Ensure that the appropriate policies, procedures, or training materials are timely updated
Recommend the appropriate timing for the deployment to production by taking into consideration other projects both within and outside of the IT department
Troubleshoot fundamental technical issues and participate as appropriate to correct any deficiencies identified
For implemented systems,
Work with the business and the IT Applications group to maintain the systems and prevent or correct defects in functionality
Maintain system configuration and user set-up/security
Recommend enhancements or changes to increase the value provided by the system
Assist with system validation procedures as needed
Develop, design, or assist with reports as needed
Analyze the system to recommend deactivation or replacement when the system no longer serves the business needs or has become a roadblock for further improvement of the end-to-end business process

Areas of Responsibility:

Provide ongoing support for each of the following areas in their requests to enhance existing software solutions (or implement new solutions/software) to optimize processes and resource utilization. Key Applications: Infor M3, MEI, Blacksmith, Employee Purchase App (iOS Platform)

Finance: Collaborate with the Finance Team to optimize financial modeling and reporting tools, ensuring accurate budgeting, forecasting, and compliance with financial regulations
Trade Finance: Partner with the Trade Finance team to refine processes that facilitate trade promotion optimization, management, effectiveness and process efficiency
Customer Care: Engage with the Customer care team to enhance the tools and processes from pricelist to order entry to invoicing, ensuring a seamless and efficient customer experience

Qualifications:

Experience in the processes described in the areas of responsibility for this role
Excellent communication skills
Negotiation and persuasion skills to balance between individual wants and business needs with the ability to influence others to move towards consensus
Team player with the ability to interact with a variety of personality types; facilitate group decision making even through controversial topics
Process improvement oriented with strong problem solving skills; proven ability to quickly resolve problems and move toward a project's successful completion
Detail oriented, analytical and inquisitive; proven ability to determine which course of action will correct the business problem
Strong situational analysis and decision making skills with proven capability to assess a situation, receive input from stakeholders, and select a course of action
Ability to work independently and with others at all levels of the organization
Extremely organized with strong time-management skills
Proficient in the use of the following: Microsoft Excel, Word, Power Point, Visio, Outlook; strong Excel skills required

Job Description:

The Senior Business Analyst acts as a liaison between the business users and the technical solution providers to ensure that requirements are addressed before a technical solution is designed and implemented. The analyst focuses equally on business strategy and IT strategy, business processes and workflow automation, and benefit realization and service delivery. The analyst's role is to advise on the design of business requirements for all IT related business, financial, and operations system critical to the success of Ruiz Foods. This includes researching and analyzing best practices . click apply for full job details

Keywords: Ruiz Foods, Frisco , Sr. Business Analyst - Customer & Finance, Professions , Frisco, Texas